Store Policies

All Sales Are Final

No refunds or exchanges

Payment Methods

- Visa ​

- Mastercard

- Maestro

- American Express

- Discover 

- Paypal

Terms & Conditions

These terms and conditions govern the use of London & Lola (the "Site"). The Site is owned and operated by Brianna Papa. The Site is an e-commerce website. 


By using this Site, you indicate that you have read these Terms and Conditions and agree to abide by them. 



All content published and made available on our Site is the property of Brianna Papa. This includes, but is not limited to images, logos, documents and anything that contributes to the composition of our Site. 



These Terms and Conditions govern the sale of goods available on our Site.


The following goods are available on our Site:

- Dog apparel/supplies.


These Terms and Conditions apply to the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images. 


We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.



We accept the following payment methods on our Site:


- Mastercard;

- Maestro;

- American Express;

- Discover, and;

- Paypal.


When you provide these third-party companies with your payment information, you authorize the use of and access to the payment instrument you have selected. You authorize Stripe or Paypal to charge the amount due to this payment instrument.


If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. 



When you purchase goods from our Site, the goods will be delivered through one of the following methods:

- Standard delivery;

- Standard delivery (No tracking).


Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery time may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays. 


You will be responsible to pay delivery charges in addition to the price for the goods you purchase.


You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or the wrong person. 



Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply. 



Brianna Papa will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site. 



These Terms and Conditions are governed by the laws of the Province of Ontario.



These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and how users are expected to behave on the Site. It is the user's responsibility to read and understand the Terms and Conditions. 



Please contact us if you have any questions or concerns. Our contact information is as follows:



Toronto, Ontario


You may also contact us through the chat box available on our Site.